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Privacy Policy

Last updated: March 18, 2024

At Click Valet, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (clickvalet.co.uk) or use our services. By accessing our website or utilizing our services, you consent to the practices described in this policy.

  1. Information We Collect 1.1 Personal Information: When you create an account, make a booking, or contact us, we may collect personal information such as your name, email address, phone number, and postal address. 1.2 Payment Information: When you make a booking through our platform, we may collect payment details such as credit card information. However, this information is processed securely by our third-party payment processor and is not stored by Click Valet. 1.3 Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, referring/exit pages, and operating system.
  2. How We Use Your Information 2.1 To provide and maintain our services, process your bookings, and communicate with you about your appointments. 2.2 To personalize your experience on our website and improve our services based on your preferences. 2.3 To send you promotional emails or newsletters about our services, special offers, or other relevant information. You can opt-out of these communications at any time. 2.4 To analyze trends, administer the website, track users’ movements, and gather broad demographic information for aggregate use.
  3. Information Sharing and Disclosure 3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. 3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). 3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
  4. Data Security We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  5. Third-Party Links Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of these websites and are not responsible for their actions. We encourage you to review the privacy policies of those websites before providing any personal information.
  6. Your Rights You have the right to access, update, or delete your personal information. You may also have the right to object to or restrict the processing of your data. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.
  7. Changes to This Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.
  8. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Click Valet – 10 Princes Drive Industrial Estate, Coventry Rd, Kenilworth, CV8 2FD

Email: enquiries@clickvalet.co.uk

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.